Homeless Services Chief

Job Description:

Homeless Services Chief

Description

The Position

The Contra Costa Health Department is offering excellent employment opportunities for dynamic and experienced individuals that are ready to serve the community in the Homeless Services Chief position. The department currently has one (1) vacancy in the Health, Housing & Homeless Services Division (H3) Division located in Concord, CA.

H3 is committed to making homelessness short-lived and non-recurring by ensuring an integrated system of housing and support services for people experiencing homelessness in Contra Costa County. The homeless service delivery system includes street outreach, respite and emergency shelters, independent living programs for transition-age youth, and permanent supportive housing for adults, youth, and families.

The Homeless Services Chief position will be responsible for providing leadership, direction, and oversight of the administration and operations of the Richmond/Contra Costa homeless continuum of care. Some key responsibilities include coordinating entry processes, emergency management, and planning activities. While professional qualifications are essential, the emphasis of this position is on a high degree of executive ability as well as demonstrated leadership, administrative management, and training skills.

Health, Housing & Homeless Services (H3) leads the County’s systemwide response to homelessness, including administration of the Continuum of Care (CoC) program and the County’s Homeless Information Management System (HMIS). Additionally, this program has oversight of emergency shelter programs, supportive housing, California Advancing and Innovating Medi-Cal (CalAIM) services, Coordinated Outreach, Referral, and Engagement (CORE) program, and the County’s street-based outreach initiative.

We are looking for someone who:

• is able to formulate goals and implement procedures to meet program objectives
• values working collaboratively with diverse communities, agencies, and other program administrators
• is able to communicate effectively both orally and in writing
• is able to prepare clear and concise correspondence and reports
• is able to work effectively with constituents, advocacy groups, community agencies, and the general public
• acknowledges and respects cultural and linguistic differences of the County’s diverse population

What you will typically be responsible for:

• Providing strategic direction, driving improvement, and advancing equity within our Homeless Continuum of Care (CoC)
• Ensuring compliance of system and program level operations with local, state, and federal regulatory requirements and best practices using evaluation, monitoring, and training
• Coordinating quality improvement efforts, including identifying technical assistance needs, community processes, and ensuring transparency and equity, and using data in participation, design, decision-making, and implementation
• Participating in homeless services and housing-related committees and task forces and representing the division at various meetings
• Working alongside and collaborating with a vast array of homeless service providers, governmental leadership, advocacy groups, and law enforcement

A few reasons you might love this job:

• You will have a great opportunity to make a lasting impact on homelessness in Contra Costa County
• You will create a strong continuum of services for formerly homeless people
• You will see a project develop from the very beginning

A few challenges you might face in this job :

• You will need to reach out to federal, state, local, and private sources of financing for affordable housing, interim housing, and housing services
• You will need to work collaboratively with a team, across multiple Contra Costa County departments, and outside consultants
• You will manage complex projects that require attention to detail, time management skills, and the ability to stay focused and organized

Competencies Required:

• Critical Thinking: Analytically and logically evaluating information, propositions, and claims
• Delivering Results: Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks
• Adaptability: Responding positively to change and modifying behavior as the situation requires
• Displaying Ownership and Accountability: Holding self and others accountable for measurable high-quality, timely, and cost-effective results
• Listening: Fully comprehending spoken communication
• Writing: Communicating effectively in writing
• Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships
• Handling & Resolving Conflict: Managing interpersonally strained situations
• Coaching & Developing Others: Supporting others in stretching and expanding their capabilities
• Group Facilitation: Enabling constructive and productive group interaction
• Managing & Facilitating Change: Addressing key factors that influence successful organizational change
• Managing Organizational Complexity: Maneuvering through complex political situations and functions within the organization

Read the complete job description by clicking this link.

The eligible list established from this recruitment may remain in effect for six months.

Minimum Qualifications

License Required: Possession of a valid California Motor Vehicles Operator's License. Out of state valid Motor Vehicle Operator's License will be accepted during the application process.

Education: Possession of a Master degree from an accredited college or university with a major in Social/Behavioral Science or Business/Public Administration or a closely related field.

Experience: Three (3) years of full time experience, or its equivalent, managing a behavioral health, health services, or social services program in a public or non-profit agency, which included staff supervision, budget and contract management responsibilities.

Substitution: A Bachelor degree and two (2) additional years of qualifying experience as noted above may be substituted for the Masters degree.

Desirable Qualifications:

• Experience working in a federal, state, or local governmental agency
• Experience developing regulations, policies, and procedures
• Program and project management experience

Selection Process

Application Filing: Applicants will be required to complete a supplemental questionnaire at the time of application. Applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process.Virtual Oral Assessment:Candidates who possess the minimum qualifications will be invited to participate in an online video assessment. The assessment will measure candidates' competencies as they relate to the job. In the assessment, candidates must achieve an average passing score of 70% or higher on each of the competencies, as well as an overall passing score of 70% or higher. These may include but are not limited to: Delivering Results, Innovative Problem Solving, Oral Communication, Building & Maintaining Relationships, Involving Others (Engaging Teams), and Thinking & Acting Systematically. (Weighted 100%) Final Selection Interviews: Will be scheduled by the department once the eligible list is established.
TENTATIVE DATES
Virtual Interview: Week of April 10, 2026

The examination steps noted above may be changed in accordance with the County’s Personnel Management Regulations and accepted selection practices.

For recruitment questions, please contact Health Services Personnel Recruitment Team at [email protected] . For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627.

CONVICTION HISTORY

After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment.

DISASTER SERVICE WORKER

All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

EQUAL EMPLOYMENT OPPORTUNITY

It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.

To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits

Closing Date/Time: 4/1/2026 11:59 PM Pacific

Salary:

$124,774.82 - $151,664.59 Annually