Community Services Analyst II

Job Description:

Community Services Analyst II

Description

Position/Program Information

EXAM TITLE: Community Services Analyst II

EXAM NUMBER: EW8190A-EA

JOB TYPE: PERMANENT

TYPE OF RECRUITMENT: OPEN COMPETITIVE - EMERGENCY APPOINTMENT - REPOSTING

FILING DATES:
This is a reposting of EW8190A-EA. Applications will be accepted starting at 8:00 a.m. (PT) on December 5, 2025, until the needs of the service are met. The application filing period is subject to closure without notice.

ABOUT THIS EMERGENCY APPOINTMENT:

The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you.

Department of Economic Opportunity is seeking qualified candidates to fill two Community Services Analyst II vacancies.

Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance.

This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment to Community Services Analyst II.

WORK LOCATION:

Economic Opportunity Headquarters

510 S Vermont Ave 11th Fl

Los Angeles CA 90020

Economic Opportunity offers a hybrid telework schedule subject to the needs of the department.

ABOUT THE DEPARTMENT:

The Department of Economic Opportunity (DEO) is LA County’s central economic and workforce development hub helping residents connect to new career pathways, start and certify a business, and access life-changing opportunities. We’re working to advance equity and inclusive, sustainable growth through all DEO programs and services by targeting economic benefits to the most vulnerable and marginalized communities, small businesses and residents in LA County.

Our Vision: An equitable economy with thriving communities, inclusive and sustainable growth, and opportunity and mobility for all.

Our Mission: DEO creates quality jobs, helps small businesses and high-road employers start and grow, and builds vibrant local communities and spaces.

Essential Job Functions

• Prepares proposals, plans, reports and recommendations including investigative, factual, and analytical data in support of proposed community and senior services resources and programs.
• Meets and confers with various representatives of other County departments and outside jurisdictions and agencies in an effort to resolve conflicting or divergent opinions and to effect mutually acceptable solutions.
• Serves in a resource capacity to representatives of cities, school districts, and community agencies participating in community and senior services delivery programs.
• Interprets governing policies, regulations, and ordinances to contracting agencies.
• Evaluates performance of program or fiscal operations for compliance with applicable contracts, plans, and regulations.
• Develops recommendations for the creation of policy, goals, organization, operating procedures, and administration of programs.
• Participates as a team member in the assessment of funding proposals submitted by prospective contract agencies.
• Assesses the effectiveness of existing programs and develops recommendations for additional or alternative plans to improve community and senior services delivery.
• Investigates allegations of fraud or mismanagement involving agencies under contract with the Department of Economic Opportunity and recommends appropriate actions based on the findings.
• Supervises staff assigned to assist in the completion of a project as needed.
• Performs as the unit head as needed.
• Works with County businesses seeking Workforce Development services to connect to the appropriate County AJCC and Business Services Representative.
• Responsible for the daily operation of the Business Services email account to reply to inquiries from County businesses seeking Workforce Development services, to share recruitment and hiring event information to subscribers, and maintain current listing of subscribers.
• Attends community business events and meetings to promote the array of business services and employment opportunities available through the AJCCs with community partners working in the realm of Workforce Development.
• Monitors and analyzes the Business Services Survey and maintains of log of responses and outcomes to evaluate with supervising HSA I.
• Monitors and tracks business referrals from campaigns and programs such as the Fair Chance Hiring Campaign, Hire A Youth (Youth@Work) campaign, and all other business referrals that are sent to the AJCCs. The referrals must be reported to the respective Workforce Development Regional Managers to maintain the integrity of the AJCC system and to ensure compliance and adequate follow-up.

Requirements

One year of experience participating in the development or implementation of community and senior services or related programs at the level of Los Angeles County's class of *Community Services Analyst I

- OR -

Three years of experience in a **staff capacity analyzing and making recommendations for the solution of problems of organization, procedure, program, budget or personnel.

* Community Services Analyst I conducts more complex staff work in connection with identification and analysis of problem areas, planning, administration and evaluation of community and senior services, and economic utilization programs.

** Staff capacity is defined as work that includes assisting and supporting administration by doing research, analysis, and making recommendation to line managers on matters such as, utilization of personnel, allocation of funds, workload and workload fluctuations, and programs and procedures for accomplishing work objectives.

LICENSE:

A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

PHYSICAL CLASS II - LIGHT:

This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.

Additional Information

EXAMINATION CONTENT:

Performance Evaluation weighted 100%. Those who achieve a passing score on this evaluation will be considered for permanent appointment.

APPLICATION AND FILING INFORMATION:

Applications must be filed online only.

Apply online by clicking on the "APPLY" button for this posting. You can also track the status of your application using this website. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after an appointment has been made. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the requirements. Provide all relevant training and experience in the spaces provided to assist in evaluating your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week and description of work performed.

If your application is incomplete, it will be rejected.

Many important notifications will be sent electronically to the email address provided on the application, so it is important to provide a valid email address. Please add DEORecruitment@opportunity.lacounty.gov as well as noreply@governmentjobs.com, and info@governmentjobs.com to your list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. You may opt out of emails from LA County. However, if you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County.

You may be required to verify your email address so plan to submit your online application well in advance of the deadline. This is only required once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.

FAIR CHANCE INITIATIVE:

The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed.

ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI):

The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.

SOCIAL SECURITY NUMBER:
Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.

COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES:
For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.

NO SHARING OF USER ID AND PASSWORD:
All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record.

DEPARTMENT CONTACT INFORMATION:

For any questions regarding this examination, please send an email to DEORecruitment@opportunity.lacounty.gov. Please reference exam number EW8190A-EA in the subject line.

California Relay Services Phone: (800) 735-2992

Teletype Phone: (800) 899-4099

ADA Coordinator Phone: (213) 300-4966

For detailed information, please click here

Salary:

$6,229.18 - $8,393.82 Monthly