Community Health Worker - ECM Contract*

Job Description:

Community Health Worker - ECM Contract*

Description

The Job

Arrowhead Regional Medical Center (ARMC) is recruiting for Contract Community Health Workers who will build supportive working relationships with Enhanced Care Management (ECM) patients to fully understand patients’ needs. This dynamic career opportunity offers a unique way to provide patient care and collaborate with physicians and other healthcare professionals to manage patients with chronic disease processes and transitions of care within the population health management model.

Duties include, but are not limited to, the following:

• Assist ECM patients in getting the most of their Primary Care Physician (PCP) and specialty provider visits by conducting pre and post visit contacts using “Pre visit” and “Post visit” patient facing forms.
• Provide accompaniment to PCP, specialty, and social service visits as needed to provide emotional support and gain further understanding of patient’s deficits when engaging with service providers.
• Evaluate patient’s levels of health literacy and translate communications with providers and nursing staff.
• Conduct assessments including, but not limited to CHA, PHQ9, and BAM.
• Evaluate patient needs and referral to appropriate resources to address social determinates of health on an ongoing basis.
• Provide medication review with patients at their home or at the clinic, which includes providing patient with a pill box and individualized plan for filling the pill box, as instructed by Registered Nurse Care Manager (RNCM).
• Provide assistance in applying for and connecting with public and community benefits and resources, including educating patients on qualifying criteria for various benefits and resources.

Enhanced Care Management (ECM)

The Enhanced Care Management (ECM) benefit is a foundational component of CalAIM. ECM is a whole-person, interdisciplinary approach to comprehensive care management that addresses the clinical and non-clinical needs of high-cost, high-need managed care members through systematic coordination of services that is community-based, interdisciplinary, high-touch, and person-centered.

*This recruitment may be used to fill other Community Health Worker-Contract vacancies as they occur*
The contract position receives the following benefits:

• Medical, Dental, & Vision
• Holiday leave
• Sick leave
• Vacation leave
• Participation in the County's PST retirement system
• Eligible to participate in the County's 457(b) Salary Savings Plan
• Eligible to participate in the Dependent Care Assistance Plan
• Eligible to participate in the Flexible Spending Account

CONDITIONS OF EMPLOYMENT

Appointment: This is a contract position which does not obtain status as a regular County employee. Working as a contract employee does not preclude you from applying and competing for Regular positions within the County.

Work schedule: The work schedule is full-time (approximately 40 hours per week) Monday through Friday, 8am-5pm.

Sponsorship: San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.

Minimum Requirements

Candidates must meet both the Education and Experience requirements:

Education:

Possession of a high school diploma or equivalent is required.

Experience:

Certification as a C ommunity Health Worker ( CHW) or at least two (2) years of experience as a CHW, Promotor, or Health Navigator.
--OR--
Two (2) years experience working in community outreach, customer service with a medical office, Behavioral Health, or substance use disorder program.

Selection Process

Examination Procedure :
There will be a competitive evaluation of qualifications based on a review of the Application and Supplemental Questionnaire; therefore, it is to your advantage to provide as much relevant and detailed work experience as possible. Do not refer to a resume as it will not be reviewed .

Application Procedure : Applications will be accepted until a sufficient number have been received. This recruitment may close at any time, so it is to your advantage to apply as soon as possible! To receive priority consideration for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire as soon as possible. Resumes will not be accepted in lieu of the application and/or supplemental questionnaire.

There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience, as only the most highly qualified applicants will be referred to the Department. Please ensure all relevant experience is indicated in the Application and responses to the Supplemental Questionnaire, as resumes and other attachments will not be reviewed for the competitive evaluation.

All communications regarding the selection process will be via e-mail. Applicants are encouraged to check their e-mail frequently to learn additional information regarding this recruitment. Check your GovernmentJobs account for notifications. Update your firewalls to allow e-mails from San Bernardino County through governmentjobs.com. Update your Spam, Junk, and Bulk settings to ensure it will not spam/block/filter communications from e-mail addresses with the following domain "@hr.sbcounty.gov". Finally, be sure to keep your personal information updated. Taking these steps now will help ensure you receive all communications regarding this recruitment.

To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records.

If you require technical assistance, follow this link to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the computer or browser used to submit the application.
EEO/ADA : San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants.

ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline.

Veterans’ Preference : Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. F or information and instructions to request Veteran's Preference points, please refer to the. Veterans' Preference Information (Download PDF) .

For more important details, review the Applicant Information and County Employment Process .

Contract Employees
Specific benefit information can be found in the job announcement or your employment contract. Detailed benefits information can also be viewed on the County's Employee Benefits and Services Division website at hr.sbcounty.gov/employee-benefits/benefits-occupational-unit/ .

Closing Date/Time: Continuous

Salary:

$48,339.20 - $66,518.40 Annually