Office Assistant I, II - Revenue Collection (LO-136-25E) Whittier

Job Description:

Office Assistant I, II - Revenue Collection (LO-136-25E) Whittier

Description

JOB POSTING

NOTICE OF JOB OPPORTUNITY
POSTING #LO-136-25E

OFFICE ASSISTANT I, II

At the Sanitation Districts, our Financial Management Department’s Revenue Collections Group plays a key role in ensuring the accurate and efficient handling of critical revenue streams. We’re looking for a detail-oriented and adaptable individual who thrives in a fast-paced office setting, enjoys working with both numbers and people, and takes pride in providing excellent administrative support. The ideal candidate brings strong organizational skills, a sharp eye for accuracy, and the ability to manage multiple responsibilities — from uploading applications, logging checks, and reconciling daily reports to ensuring accurate assignments. They are adaptable, tech-savvy, eager to learn new software, willing to handle and direct phone inquiries, and confident working independently, with excellent communication skills and a commitment to delivering top-quality work. Whether entering the workforce or advancing their administrative career, the ideal candidate is ready to contribute to a team that values efficiency, precision, and outstanding service.

LOCATION:

FINANCIAL MANAGEMENT DEPARTMENT, BUDGET & FINANCE SECTION, REVENUE COLLECTIONS GROUP, JOINT ADMINISTRATION OFFICE, WHITTIER

ESSENTIAL FUNCTIONS:
To perform a variety of progressively more responsible office support duties including providing administrative support to the Revenue Collection Group by uploading service charge and connection fee applications, logging and routing payments, maintaining accurate records of incoming checks and reconciling daily payment reports. The role supports customer service staff and ensures timely and accurate handling of revenue-related documents.

JOB SUMMARY:
The major responsibilities are listed below. For a full list, please see the job description.

Under general supervision from a first level supervisory or higher-level class responsible for office supervision, and the technical guidance from higher-level classes the incumbent will:

• Perform a variety of clerical work including compiling, typing, proofreading, recording, filing and checking information for completeness and accuracy
  
• Type letters, memoranda, reports, purchase orders, forms and other material from rough drafts, notes or verbal instructions
  
• Receive and respond to inquiries from the public, employees, contractors, and vendors
  
• Create purchase requisitions
  
• Review, distribute and process monetary transactions
  
• Use computer applications to enter data into forms and templates
  
• Answer the Districts' general telephone and route callers to the appropriate staff
  

This job may be filled at any level.

OFFICE ASSISTANT I is the training level class in the class series. This class differs from the Clerical Assistant class by the broader scope of duties including the regular assignment of projects requiring the use of a computer to produce correspondence, reports and documents.

OFFICE ASSISTANT II differs from the Office Assistant I class by the greater breadth of proficiency and clerical knowledge required to independently perform assignments. This is the fully experienced working level class of the series where incumbents have demonstrated proficiency in all aspects of the position, including more specialized assignments including timekeeping and purchasing.

MINIMUM QUALIFICATIONS

Candidates must possess:

For OFFICE ASSISTANT I: no specific experience or coursework is required
For OFFICE ASSISTANT II: one (1) year of office support experience performing duties equivalent to or above the Office Assistant I level

EXAMPLES OF ASSESSMENT CRITERIA

The competitive selection process for ALL CLASSES:

Knowledge of :

• General office practices, procedure and equipment
  
• Correct English usage, grammar, spelling, punctuation and vocabulary
  
• Standard business letter and report typing composition, formats and procedures
  
• Telephone/receptionist techniques and etiquette
  
• Office filing and record keeping methods
  
• Word processing, spreadsheet and e-mail software
  
• Basic mathematical calculations applied to business functions
  
• Database maintenance and record keeping
  

Ability to :

• Type 8,000 keystrokes per hour (KPH)
  
• Perform routine clerical work including simple arithmetic calculations
  
• Prepare routine correspondence
  
• Learn and apply office procedures and policies
  
• Exercise independent judgment within prescribed parameters
  
• Operate a variety of office equipment including document copying and fax machines
  
• Operate a computer and utilize software applications
  
• Follow proper typing format for letters and reports
  
• Proofread for appropriate English grammar and punctuation
  
• Focus on the details of work content, work steps and final work products
  
• Organize work to be able to react to change as the situation requires
  
• Make business math calculations involving fractions, percentages, and common conversions
  
• Work effectively with various employees and customers
  

ADDITIONAL INFORMATION

SELECTION PROCESS:

• All applications will be reviewed to determine if the conditions and qualifications for testing are met.
• The selection process consists of a written test weighted at 50% and an interview weighted at 50% and will be the same for all candidates.
• Candidates must receive a qualifying score on each selection component to move forward in the selection process.
• The written test is tentatively scheduled for Saturday, June 21.
• The interviews are tentatively scheduled for the week of June 23.
• Candidates will be notified of their results in the selection process by Human Resources via Neogov.

TO APPLY:
Please apply online at governmentjobs.com within this application period. By using the online application system, you will receive confirmation via e-mail that your application was received for this position. Resumes will not be accepted in lieu of a completed LACSD Employment Application or online application. Check your email regularly throughout the recruitment process as notifications may be sent via e-mail. Please verify that your registered email address is accurate and current. To ensure proper delivery, add info@governmentjobs.com to your contact list.

NOTE:
The individual(s) recommended for hire must undergo a job-related pre-employment physical, as well as a reference check, background check, DMV report, and a drug test.

For questions regarding this recruitment, please contact Lauren Ortega at LaurenOrtega@lacsd.org

As an equal opportunity employer, the Districts strongly encourage people with disabilities and people from historically marginalized communities to apply.

To learn more about how the Sanitation Districts converts waste into resources, please visit the following video: Converting Waste into Resources .

RETIREMENT

• CALPERS: The Districts belong to the California Public Employees' Retirement System (CalPERS), and all monthly status new hires will be enrolled in CalPERS. Most new hires will be enrolled in the defined benefit formula of 2% @ 62 in accordance with the Public Employees’ Pension Reform Act (PEPRA) and are required to contribute to the plan (7.75% for the 24/25 fiscal year). Those who qualify based on current or previous public service may be enrolled in the defined benefit formula in place on December 31, 2012, which was 2% @ 55 and are considered “classic” members. For “classic” members, the Districts pay the “employee share.” Please contact the Human Resources Department for more information regarding contribution rates. Although Districts employees are exempt from Social Security, employees are required by federal law to contribute a percentage of their salary for Medicare coverage.

• DEFERRED COMP MATCH: For some bargaining units, the Districts provides a matching contribution to an eligible deferred compensation plan pursuant to Section 457 of the Internal Revenue Code. The match with each paycheck will be the lesser of: 3% of the employee's base monthly salary as listed in the Salary Schedule; and the amount the employee is contributing with that paycheck. The annual total combined employee and employer contribution are subject to IRS limits.

COMPENSATION

Employees receive annual salary increases until reaching step 5 of the salary range and are provided with opportunities to promote. Cost of living adjustments are implemented annually in accordance with labor agreements.

HEALTH INSURANCE

• MEDICAL: Districts paid. Employees may choose from several HMO and Indemnity plans. As of January 1, 2025, the Districts contribute $2,305.28 per month for medical insurance. Depending on the choice of health plan, the Districts contribution covers all or a large portion of the premium for family coverage.

• DENTAL: Districts paid. The Districts pay the full premium for employee and dependent coverage for a prepaid dental program which provides for most routine dental care through a panel of contracting dentists with no deductibles. Employees are eligible to enroll in an indemnity plan if requested within thirty days after completion of three years of employment (sooner for some bargaining units), or during subsequent open enrollment periods.

• VISION: Employee paid.

• LIFE: The Districts pay for a term life policy. Employees can buy additional types and amounts of life insurance coverage at group rates.

LEAVE TIME

• VACATION: Employees receive 88 hours of paid vacation after one full year of service, increasing up to 128 hours per year after five years, 168 hours per year after 15 years and up to 208 hours after 25 years. Prior to one year of full service, employees are given partial vacation time on January 1, based on the time worked in the preceding year.

• SICK LEAVE : Eight hours of full-pay sick leave per month.

• PERSONAL LEAVE: Employees may use up to 24 hours per calendar year from current sick leave for personal reasons. Some bargaining units allow up to 40 hours per calendar year from current sick leave for personal reasons.

• PAID PARENTAL LEAVE: Employees may use up to 80 hours of paid parental leave for each birth, foster placement and/or adoption (regardless of the number of children involved) as determined by the parental leave policy.

HOLIDAYS
13 paid holidays and one-half paid holiday depending on the employee's work schedule.

TUITION REIMBURSEMENT
Employees may be eligible for tuition reimbursement for approved accredited course work.

STUDENT LOAN PAYMENT REIMBURSEMENT
For some bargaining units, the Districts will provide student loan payment reimbursements for principal or interest paid by the employee on a qualified education loan incurred by the employee for the education of the employee. The annual maximum reimbursement is $5,250 and the lifetime reimbursement limit is $21,000.

WORK ENVIRONMENT & OTHER BENEFITS

• A rewarding career contributing to society and the environment.
• Flexible work schedules (e.g. 9/80 schedule) depending on the worksite.
• Clear policies and procedures.
• Health and safety programs.
• Carpool opportunities with monetary incentives depending on the worksite.

More detailed benefits information can be found here: Districts Benefits

NOTE: The provisions of this posting do not constitute an expressed or implied contract. Any provision contained in this posting may be modified and/or revoked without notice.

Updated December 26, 2024

Closing Date/Time: 6/13/2025 11:59 PM Pacific

Salary:

$4,668.00 - $6,122.00 Monthly