Endpoint Administrator Sr., Information Technology

Job Description:

Endpoint Administrator Sr., Information Technology

Description

Summary

ABOUT THE DEPARTMENT:
The Information Technology Department supports the organization’s technology needs and provides leadership for future solutions. Deschutes County IT manages systems and infrastructure, and provides stable, secure, and reliable technical support services to County staff and clients. The department includes 22 employees and partners with other technical staff throughout the County. The department is dedicated to enhancing security, efficiency, and productivity and provides everything from phone support to application integration.

ABOUT THE COUNTY:
We know where you choose to live, work and play matters. Deschutes County is one of the largest employers in Central Oregon and the largest municipal government in the region. Our dedicated and passionate workforce of more than 1,250 employees provide County services in a number of departments, divisions, and offices.

Located in the heart of Central Oregon, between the towering Cascade Mountain Range to the west and the high desert plateau to the east, Deschutes County is the outdoor recreation capital of Oregon. We enjoy a renowned quality of life, with big-city opportunities and small-town neighborhoods.

We hope you’ll consider joining our talented team.

ABOUT THE JOB:

The Endpoint Administrator Sr. plays a critical role in ensuring the seamless operation, security, and optimization of Deschutes County’s endpoint devices, which include desktops, laptops, mobile devices, and IoTs. This position involves a blend of technical expertise and strategic alignment, requiring the incumbent to manage endpoint device baselines, deploy and maintain configurations, and ensure compliance with enterprise-wide IT standards and security protocols. In addition to technical responsibilities, the role includes collaboration with cross-functional teams to integrate endpoint management with organizational policies and infrastructure, supporting the County’s broader IT initiatives.

This senior-level role demands a deep understanding of endpoint management tools such as: Microsoft Endpoint Manager, Intune, and JAMF, along with advanced skills in scripting, troubleshooting, and security implementation. The Endpoint Administrator Sr. must also stay abreast of emerging technologies and best practices to continuously enhance the County’s IT capabilities. Additionally, this position will lead projects and participate in business continuity and disaster recovery efforts. With occasional after-hours work to address critical IT needs, this role is both dynamic and essential to maintaining the County’s technology ecosystem.

This position is located in Deschutes County and may be eligible for hybrid of in-office/remote work as allowed by policy and approved by the supervisor.
Key Responsibilities:

• Endpoint Management and Optimization - Administer and maintain endpoint devices, including desktops, laptops, mobile devices, peripheral equipment, and IoTs, ensuring they are configured, updated, and optimized for performance and security. Leverage tools such as Microsoft Endpoint Manager, Intune, and JAMF to deploy configurations, updates, applications, and policies.
• Security Implementation and Compliance - Implement and manage endpoint security protocols, including antivirus, encryption, updates, and patch management, to protect devices and ensure compliance with industry standards and regulatory requirements. Conduct regular audits and assessments to identify vulnerabilities and optimize device performance.
• Technical Support and Collaboration - Provide advanced technical support and training to end-users and technical staff. Collaborate with cross-functional teams to integrate endpoint management with enterprise-wide IT strategies, ensuring seamless operation and alignment with organizational goals.

What You Will Bring:
Knowledge of or experience with:

• Enterprise Endpoint Management - Demonstrated experience configuring and managing enterprise desktop management systems such as: Microsoft Endpoint Manager, Intune, JAMF, and SCCM, including creating and deploying configurations, updates, and security policies.
• Endpoint Security and Compliance - Proficiency in implementing and managing endpoint security practices, including antivirus software, encryption, patch management, and compliance with industry standards and regulatory requirements.
• Active Directory and Networking Fundamentals - Solid knowledge of maintaining Active Directory and Entra AD (Azure AD) in support of endpoint management, along with a foundational understanding of networking protocols and IT service management frameworks like ITIL.

Skill in:

• Communicating effectively verbally and in writing.
• Promoting and enforcing safe work practices.
• Establishing and maintaining cooperative working relationships with co-workers, citizens, developers, advocates, and regional agencies.

*This posting is not meant to be an all-inclusive list of duties and responsibilities, but rather constitutes a general definition of the position's scope and function.

Notification to all candidates will be sent via email and/or text only. Please opt in for text messaging or check your email and your Governmentjobs.com account for application status.

Review the full job description by clicking HERE.

Compensation

$7,113.14 to $9,532.28 for a 172.67 hour work month. Excellent County benefit package when eligible. This position is available immediately.

BENEFITS:
Our robust health plan is offered at a minimal cost of $95 per month for employee only or $116 per month for employee plus dependents, which includes an innovative on-site clinic, pharmacy, and wellness and wellbeing services. Additionally, we include life insurance, retirement (PERS), generous paid time-off (14-18 hours/month to start, pro-rated for part-time), holidays, and professional development opportunities. Please click HERE for full benefit details.

Minimum Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or related field;
• AND four (4) years of experience supporting and managing endpoint devices;
• OR any equivalent combination of training, education, and experience that provides the required skills, knowledge and abilities to perform the essential functions of the job.

Preferred Qualifications:

• Advanced Certification - Relevant certifications such as Microsoft Certified: Modern Desktop Administrator Associate, Microsoft Certified: Endpoint Administrator, CompTIA Security+, or JAMF Certified Administrator.
• Experience with Emerging Technologies - Familiarity with cutting-edge endpoint management technologies or trends, such as zero-touch deployment or integration with IoT ecosystems.
• Advanced Troubleshooting and Diagnostics - Expertise in advanced diagnostic tools or methodologies for complex endpoint issues, particularly in a large, distributed enterprise environment.
• Enterprise Mobility Management (EMM) Expertise - Hands-on experience managing enterprise mobility solutions and policies, including BYOD (Bring Your Own Device) programs and device enrollment.
• IT Governance and Compliance - Knowledge of frameworks such as NIST Cybersecurity Framework, CIS Controls, or other regulatory standards that enhance endpoint compliance and security.
• Multi-Environment Integration - Experience integrating endpoint devices and systems across hybrid cloud and on-premise environments, ensuring seamless operation and security.

Necessary Special Requirements

The employment offer will be contingent upon pre-employment screening for criminal history and controlled substances (NOTE: Positive test results for marijuana use may result in rescission of a contingent offer of employment). These screenings must be completed with satisfactory findings in order for a formal offer of employment to be extended.

• CJIS Certification - The certification process, including training and examination, will be conducted and paid for by Deschutes County following the candidate’s hire.

Excellent County benefit package when eligible.
Deschutes Countyoffers eligible employeesa comprehensive healthcare package that covers medical, prescription, dental, and vision coverage at a minimal cost of $95 per month for employee only or $116 per month for employee plus dependents. Coverage becomes effective the first of the month following1month of employment. Included in the health care package is the Deschutes Onsite Clinic (DOC), which provides a wide range of health, wellness, and primary care services to employees and their dependents. The DOC offers convenient hours and no out-of-pocket costs to patients. The DOC Pharmacy is a full service pharmacy available to employees and dependents to have their prescriptions filled at a discounted co-pay. In addition to the health care package, DeschutesCounty provides a generous and comprehensive benefits program to eligible employees.

Employer paid benefit offerings include:

• Life Insurance for employee and dependents
• Accidental Death and Dismemberment Insurance
• Long-term Disability Insurance
• Employee Assistance Program
• Retirement Program through Oregon PERS
• Time Management Leave

Employee paid voluntary benefit offerings include:

• 125 Flexible Spending Program
• 457 Deferred Compensation Program
• Supplemental Life and Accident Insurance

To learn more about Deschutes County's generous benefit offerings, please visit www.deschutes.org/hr and click on Employee Benefits.

Closing Date/Time: 2/4/2025 11:59 PM Pacific

Salary:

$7,113.14 - $9,532.28 Monthly