Health Services Administrator - Level C

Job Description:

Health Services Administrator - Level C

Description

The Position

****Re-Announcement****

The Board of Supervisors have authorized the following future salary increases:

5% on July 1, 2025

Why Join Contra Costa Health?

The Contra Costa County Health Services Department is offering an excellent employment opportunity for qualified individuals interested in the Health Services Administrator - Level C position. There is currently one (1) vacancy in Public Health Clinics and one (1) vacancy in Health Services Information Technology (HSIT) located in Concord, CA.

The Health Services Administrator - Level C is responsible for providing varied administrative and management services in any division or organizational component of the Health Services Department. Incumbents may be required to occasionally travel to different locations throughout Contra Costa County.

Public Health Clinics offers school-based health services to children, teens, and young adults through mobile clinic health vans and satellite health centers across Contra Costa County. In partnership with various school districts, the program provides on-campus access to medical, dental, mental health, and preventative services.

Health Services Information Technology provides a full range of support services to all Divisions of Contra Costa Health, such as managing the central corporate computing complex, County Wide Area Network (WAN), and numerous Local Area Networks (LANs).

We are looking for someone who:

• A creative problem solver: You will be responsible for addressing urgent new challenges along with existing ones
• Communicative: You will be responsible for communicating relevant changes and updates on information relevant to internal and external partners
• Focused: You will be able to work effectively during challenging situations while maintaining composure
• Results Driven: You will be responsible for maximizing program effectiveness through strategic vision, planning and partnerships
• Supportive: You will be responsible for supporting staff by providing appropriate training, guidance, delegation, and coaching

What you will typically be responsible for:

• Program planning, organizing, directing the overall administration and management of corresponding programs
• Serving as a technical expert and liaison with department staff
• Evaluating management staff performance
• Oversight of training, supervision of program managers and supervisors
• Managing & facilitating change, addressing key factors that influence successful organizational change

A few reasons you might love this job:

• You will be part of a dynamic team working to improve health outcomes and empower local communities
• There are unique opportunities to collaborate with internal and external partner
• You will have job stability and opportunities for career growth

A few challenges you might face in this job:

• Demands and needs of the program can change rapidly
• Work can be time-sensitive and stressful at time
• Managing interpersonally strained situations

Competencies Required:

• Critical Thinking : Analytically and logically evaluating information, propositions, and claims
• Decision Making : Choosing optimal courses of action in a timely manner
• Delivering Results : Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks
• Legal & Regulatory Navigation : Understanding, interpreting, and ensuring compliance with laws and regulations
• Action & Results Focused (Taking Initiative) : Initiating task and focusing on accomplishment
• Professional & Technical Expertise : Applying technical subject matter to the job
• Attention to Detail : Focusing on the details of work content, work steps, and final work products
• Displaying Ownership and Accountability : Holding self and others accountable for measurable high-quality, timely, and cost-effective results
• Oral Communication : Engaging effectively in dialogue
• Writing : Communicating effectively in writing
• Involving Others (Engaging Teams) : Engaging others for input, contribution, and shared responsibility for outcomes
• Leadership : Guiding and encouraging others to accomplish a common goal
• Allocating Resources : Prioritizing the use of fiscal and material resources to maximize organizational effectiveness
• Project Management : Analytically and logically evaluating information, propositions, and claims

To read the complete job description, please visit the website: https://www.cccounty.us/hr .

The eligible list established from this recruitment may remain in effect for six (6) months.

Minimum Qualifications

Education: Possession of a baccalaureate degree from an accredited college or university with a major in Business Administration, Public Administration, Hospital Administration, Welfare Administration, Finance or a closely related field.

Substitution for the required degree: Successful completion of at least 60 semester or 90 quarter units from an accredited college or university which included courses in English Composition, Social Science, Behavioral Science and mathematics transferable to the California State University System for credit, and two (2) years of full-time (or the equivalent of full-time) experience performing administrative duties in a health service agency or program.

Substitution for the required academic major: Either one (1) year of full-time (or the equivalent of full-time) experience performing administrative duties in a health service agency or program, or possession of a Master's degree in Business Administration, Public Administration, Hospital Administration, Welfare Administration, Finance or a closely related field may be substituted for the academic major.

Experience:
Level C: At least 36 months full-time (or the equivalent of full-time) experience performing administrative duties in a health service agency or program is required.

Substitution (Levels B and C): Possession of a Master's degree in Business Administration, Public Administration, Hospital Administration, Welfare Administration, Finance or a closely related field may be substituted for one (1) year of the required experience.

Desirable Qualifications:

• Experience in program creation, implementation, and management
• Experience in managing and direct supervision of professional staff
• Experience in managing multi-disciplinary teams
• Experience in principals and practice of public health administration
• Prior experience creating and maintaining contracts and grants in a local, state, or federal government agency

Selection Process

Application Filing and Evaluation: All applicants will be required to complete a supplemental questionnaire at the time of application. Applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process.Behavioral Consistency Questionnaire (BCQ): Candidates who possess the minimum qualifications will be invited to participate in an online video assessment. The assessment will measure candidates' competencies as they relate to the job. In the assessment, candidates must achieve an average passing score of 70% or higher on each of the competencies, as well as an overall passing score of 70% or higher. These may include but are not limited to: Action & Results Focused (taking initiative), Critical Thinking, Decision Making, Leadership, Project Management and Writing.(Weighted 100%).

The BCQ Assessment is tentatively scheduled to take place via computer (remotely) during the week of January 31, 2025.

The BCQ Assessment will be administered remotely using a computer or mobile device such as a tablet or smartphone. You will need access to a reliable internet connection to take the assessment.

The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices.

For recruitment questions, please contact Health Services Personnel, Recruitment Team at Exams@cchealth.org . For any technical issues, please contact the Government Jobs’ applicant support team for assistance at +1-855-524-5627.

CONVICTION HISTORY

After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment.

DISASTER SERVICE WORKER

All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

EQUAL EMPLOYMENT OPPORTUNITY

It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.

To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits

Closing Date/Time: 1/21/2025 11:59 PM Pacific

Salary:

$106,791.84 - $136,702.68 Annually