Sheriff's Services Technician

Job Description:

Sheriff's Services Technician

Description

The Position

The list developed from this recruitment will be used for a limited period to fill open and promotional, regular full-time, and part-time positions in the Sheriff's Office, should they occur.

Performs technical functions in support of office/department staff which include: developing various reports by researching and gathering information, statistics, etc.; attending meetings and taking minutes; setting up files and maintaining same; composing and sending letters; handling duties of a confidential and/or sensitive nature; distributing, completing and processing forms, applications, etc.; and providing office support to professional level staff members, including maintaining custody of all property and evidence.

Bilingual English/Spanish encouraged to apply. Se buscan personas bilingües en inglés y español. Para recibir una solicitud en español, llame a Recursos Humanos al 234-6600.

If you apply for this position, or are considering applying for this position, please contact MCSO Recruiting for further information and support throughout the process. You can reach them at careers@mendocinosheriff.org or (707) 234-2106.

Job Requirements and Minimum Qualifications

All responsibilities may not be performed by all incumbents:

• Oversees and maintains the security of all property, evidence and inmate property, including: receiving property and evidence; maintaining information/files related to case number, type, quantity, condition and other characteristics of items; storing and securing evidence following legally established procedures; identifying, labeling and processing found, recovered and evidence items; overseeing disposition of evidence and/or found or recovered items; transporting evidence to court; cataloguing and tracking evidence returned from various sources; and testifying in court; counting and receipting cash; collecting storing and retrieving inmates personal items.
• Formats and types letters, memos, charts, labels, reports, or other correspondence on a word processor or typewriter.
• Types contracts, legal documents, or other documents containing complex terminology.
• Composes correspondence in accordance with standard policies; answers various inquiries; explains policies and procedures and arranges appointments; processes routine and non-routine matters independently.
• Answers telephones utilizing a multi-line system, takes messages, screens calls, provides information to callers, receives citizen complaints, and directs calls and messages to appropriate person; takes incident reports and receives complaints.
• Interviews, screens, and greets visitors and inmates; directs them to the appropriate area or individual; may answer various inquiries personally; provides information on departmental services and functions.
• Interacts with a variety of high-level individuals, both internally and within the community to provide information and assist in resolving administrative issues.
• Reports administrative and/or operational problems to supervisor.
• Coordinates and schedules appointments, meetings, or reservations at the request of staff.
• Answers and dispatches radio calls and pages.
• Relieves officials of routine administrative details such as checking operating reports for accuracy and conformance to policies and standards; monitoring and communicating departmental policies and procedures, and updating publications for final approval.
• Takes policy, service and information requests relating to department activities and refers to proper divisions for processing and providing information; updates and maintains service and information requests through complex record keeping; performs reference and statistical work on computers, maintains and files confidential and other specialized reports.
• Performs specialized research and statistical work on assigned subjects for staff and management; provides information to other staff regarding processes and procedures.
• Prepares and mails material to the central evidence unit.
• Opens, stamps, sorts, and distributes incoming mail.
• Assists in training staff in various functions/programs.
• Enters and retrieves a variety of complex information from a computer terminal.
• Prepares purchase orders and processes vouchers for payment.
• Creates and maintains complex and/or confidential files; compiles and completes data for administrative and public reports and bulletins, answers questions on material assembled; performs clerical and fiscal operations unique to department.
• Copies tapes, photographs, and other items for discovery purposes in both criminal and civil matters.
• Photocopies reports, charts, memos, and other various documents for staff.
• Orders office supplies to maintain sufficient inventory for office use.
• Prepares complex, routine and non-routine reports as requested utilizing a variety of software; receives, sorts, and summarizes material for the preparation of reports; prepares work reports; relays and interprets administrative decisions, policies and instructions.
• Uses spreadsheet software to enter and analyze study information; prints reports and distributes for billing purposes.
• May deal with sensitive and confidential information, personnel matters, etc., at the direction of senior level staff and/or the department director.
• Prepares court orders for release or destruction of property; releases property to owner.
• Issues permits to customers by assessing and researching needs and reviewing applications for accuracy.
• Maintains licensing files; processes related applications and fingerprints applicants, using both hard card and livescan.
• Sets up files/cases for clients, issues numbers, files information, distributes and/or transfers to staff members and maintains same.
• Designs forms for use with current technology to provide routine and non-routine reports.
• Takes in, accounts for and issues receipts for money; balances receipts.
• Disseminates a variety of information and/or reports to various agencies, divisions, or departments via telephone, mail, email or fax.
• May serve as backup for other positions within the department.
• Performs other related duties as assigned.

MINIMUM QUALIFICATIONS REQUIRED

Education and Experience:
High school diploma or GED; and, two to three years of experience performing office duties such as typing, filing, developing reports, transcribing information and answering telephones preferably in a law enforcement work environment; or, any combination of education, training and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job.

Licenses and Certifications:
None.

Knowledge, Skills, and Abilities

Knowledge of:

• Correct English usage, including spelling, grammar, punctuation, and vocabulary.
• Internal departmental policies and procedures.
• External governmental bodies and agencies related to area of assignment.
• Applicable state, federal and local laws, rules, and regulations.
• Procedures regarding the handling, release and/or destruction of evidence and related record keeping.
• Radio procedures.
• All computer applications and hardware related to performance of the essential functions of the job.
• Time and project management.
• Standard business arithmetic, including percentages and decimals.
• Record keeping, report preparation, filing methods and records management techniques.
• General office procedures, policies and practices, as well as knowledge of computer/VDT and other general office equipment.

Skill in:

• Typing from rough draft or printed text using a word processor or typewriter at a rate of 60 words per minute.
• Analyzing and resolving office administrative situations and problems.
• Using tact, discretion, initiative and independent judgment within established guidelines.
• Using a computer to accurately and rapidly enter and retrieve data and information.
• Communicating orally with internal staff, citizens, and other departmental staff in order to give and receive information in a courteous manner.
• Operating and routine maintenance of general office machines such as copiers, facsimile machines, telephone systems, and two-way radio base stations.

Mental and Physical Abilities:

• Ability to read and interpret documents such as safety rules, operation and maintenance instructions, procedure manuals, and so forth.
• Ability to understand and carry out written and oral instructions, giving close attention to detail and accuracy.
• Ability to learn, understand, and interpret laws, rules, regulations, and policies.
• Ability to establish and maintain effective working relationships with others.
• Ability to draft and type correspondence.
• Ability to add, subtract, multiply and divide whole numbers, common fractions and decimals.
• Ability to deal with problems involving several concrete variables in standardized situations.
• While performing the essential functions of this job, the incumbent is regularly required to sit; use hands to finger, handle, or feel objects; reach with hands and arms; speak and hear; ascend and descend ladders; bend body downward and forward by bending legs and spine; use sound and odor perception and discrimination; and occasionally lift and/or move up to 20 pounds and regularly lift and/or move up to 10 pounds.

Selection Procedure & Other Important Information

Important Application Information:

• It is your responsibility to demonstrate through your application materials how you meet the minimum qualifications of the position/s for which you apply.
• You must complete all sections of the application. A résumé or other information you feel will help us evaluate your qualifications may be attached to your completed application, but will not be accepted in lieu of completing any part of the application. Blank applications that contain only a résumé or those that reference “see résumé” will be rejected as incomplete.
• Check your application before submitting to ensure it is complete and correct; no new or additional information will be accepted after the closing date.
• Inquiry will be made of your former and current employers; please provide the names and telephone numbers of supervisors on your application.
• You must provide the names and contact information of at least three (3) references (not relatives) that have knowledge of your job skills, experience, ability and/or character.
• Application materials are the property of Mendocino County and will not be returned.
• It is your responsibility to keep your NEOGOV profile updated, including any changes to your telephone number or address. Failure to do so may result in missed notification of exams or interviews.
• The exam process listed on this flyer is tentative. Mendocino County reserves the right to make necessary modifications to the examination plan. Such revisions will be in accordance with approved personnel standards. Should a change be made, applicants will be notified.
• The provisions of this job bulletin do not constitute an expressed or implied contract.

Examination Process: All complete applications will be reviewed; incomplete applications will not be considered. Based on the number of qualified candidates, applicants meeting the job requirements and qualifications will be invited to participate in an oral examination (weight 100) or an unassembled exam, consisting of an evaluation of education and experience as stated on the application form. The examination process will test the knowledge and abilities described above. A minimum score of 70 must be attained for placement on the employment list.

Special Testing: If you require special testing arrangements to accommodate a disability or religious conviction you must contact Human Resources at 707.234.6600 prior to the test date to make your requirements known. You must provide enough advance notice to allow Human Resources to properly review and evaluate your request .

Special Requirements: Employment in some County departments or positions may require the successful completion of a pre-employment criminal background, which may include fingerprinting, and/or a medical examination, which may include drug screening.

This announcement is a synopsis of duties and requirements of this job. To review the complete classification specification and benefits, please see the HR website. Applications must be submitted to the Human Resources Department by the final filing date.

The County of Mendocino is an Equal Opportunity Employer

This information is a summary of general benefits. Benefits listed in Mendocino County Resolutions or Memorandums of Understanding prevail over this listing. This information is not legally binding, nor does it constitute a Contract.

SALARY
Compensation is based on a five-step salary range, with annual merit-based increases within the salary range.

RETIREMENT
Covered under Social Security and the 1937 act; both employees and the County pay into the retirement fund. For the most current information regarding County Retirement please go to:
https://www.mendocinocounty.org/retirement

HOLIDAYS AND PERSONAL LEAVE
Mendocino County observes 11 paid holidays per year. Employees are granted 24 - 48 hours of personal leave annually, depending upon Bargaining Unit.

VACATION
Accrues at the rate of two weeks per year for three years. Three weeks per year after three years, four weeks after eight years and five weeks after 15 years.

SICK LEAVE
Paid sick leave accrues at the rate of 1.25 days per month, or 15 days per year. Accruals are pro-rated for part-time employees working at least 20 hours per week. Part-time employees working less than 20 hours per week, and extra-help employees receive up to 24 hours (or 3 days) of paid sick leave annually.

MEDICAL, DENTAL, VISION, AND LIFE INSURANCE
The County and the employee share the cost of an employee selected health care plan; enrollment in the plan includes $20,000 Life Insurance.

HEALTH INSURANCE
For the most current information regarding Health Insurance please go to:
http://www.mendocinocounty.org/hr/ehb

EMPLOYEE ASSISTANCE PROGRAM
For the most current information regarding Employee Assistance please go to:
http://www.mendocinocounty.org/hr/eap

EMPLOYEE WELLNESS PROGRAM
For the most current information regarding Employee Wellness please go to:
http://www.mendocinocounty.org/hr/mcwow

LABOR CONTRACTS
For the complete list of most current labor agreements please go to:
http://www.mendocinocounty.org/hr/labor

Closing Date/Time: 12/29/2024 11:59 PM Pacific

Salary:

$37,564.80 - $45,676.80 Annually