Civilian Public Information Officer

Job Description

Job Announcement

The City of Chandler Police Department, Media Relations Unit, is currently seeking qualified individuals interested in joining our team as a Civilian Public Information Officer. This is a full-time, exempt position with full benefits. The anticipated work schedule is Tuesday-Friday, 8:00 AM - 6:00 PM, with after hours on-call duties assigned on a rotational basis.

Why work for Chandler?

• Diverse and inclusive environment
• Up to 8 hours paid time off annually to volunteer in the community
• Dress code is business casual, with jeans on Fridays
• 3 medical plans to choose from along with dental and vision coverage
• Accrue 122 hours paid vacation in your first year, eligible for use immediately following accrual
• Accrue 96 hours paid sick leave in your first year, eligible for use immediately following accrual
• 12 paid holidays per year, plus Winter Break at the end of the year
• Become part of the Arizona State Retirement System with a 100% city contribution match
• City contributions of 1% gross wages per pay period to deferred compensation
• Robust Employee Wellness program with $350 incentive
• Professional development opportunities
• Tuition assistance up to $5,250 annually
• Free Tumbleweed Recreation Center membership

Who we are

The City of Chandler Police Department, consisting of 362 sworn officers and 177 civilians, serves a growing population of close to 287,945 residents. The organization is divided into three main divisions, one bureau, and many sections/units. The Patrol Operations Division consisting of three precincts, 1) Main Station - Downtown & North Chandler, 2) Desert Breeze - West Chandler, and 3) Chandler Heights - South Chandler, work in concert with the Criminal Investigations Division, Operational Support Division, and Professional Services Division to meet the needs of the community. The members of the Chandler Police Department are dedicated to the advancement of community policing and the development of a partnership with our citizens. Our mission is, “ To maintain a safe, vibrant community through meaningful engagement and continuous organizational improvement .” We are committed to being a world-class leader in law enforcement. We will pursue and engage the best trained, equipped, and committed professionals who demonstrate the highest standards of performance and best policing practices in partnership with the community.

Who we are looking for

Our ideal candidate will have a passion for customer service, teamwork, and collaboration. We are looking for a creative and self-driven individual who enjoys working in a fast-paced environment; and is competently able to do the following when assigned to the Chandler Police Department:

• Must be able to accurately disseminate information to the public in a timely manner.
• Must be able to develop and maintain meaningful relationships with important stakeholders across the Police Department and City of Chandler.
• Must be able to create engaging social media content to include photos, videos and graphics, and other materials.
• Must be a proficient storyteller who can deliver complex information to internal and external audiences.
• Must be willing to monitor requests from the media and respond in a timely manner to calls regarding critical incidents while assigned to an on-call rotation.
• Must be able to operate mirrorless camera systems, stabilizers, microphones, lighting kits and other production equipment.
• Must be proficient in organizing opportunities for media to cover aspects of the Department’s Operations.
• Must be able to work independently and collaboratively in a fast-paced environment.
• Willing to attend department events to capture digital media posts on the department’s social media platforms.
• Must assist in managing the department’s digital content calendar and contribute to overall content strategy.
• Will participate in a broad range of event production, staging and technical support services.
• Will work nights and weekends on occasion.
• Ensure visual content aligns with department brand, tone and messaging goals.
• Collaborate with police and city leadership to plan and execute projects.

Minimum qualifications

• Must possess a Bachelor's Degree in Public Relations, Journalism, Mass Communications, Digital Media or a related field; and/or
• Must possess at least 3-years of experience in marketing or communications with an emphasis on social media; or
• Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work.
• Must possess or obtain a valid Arizona driver's license with an acceptable driving record.

Supervision

Work is performed under the supervision of a Media Manager. This position does not supervise others.

Application Process

• NeoGov Application
• Oral Board Interview
• Background Interview
• Interview with Chief of Police

This is a full-time, exempt position with benefits. The anticipated work schedule is Tuesday-Friday, 8:00 AM - 6:00 PM, with after hours on-call duties assigned on a rotational basis. A register of qualified candidates will be active for 6 months should another position become available.

The City of Chandler will conduct a pre-employment background check as a condition of employment. An offer of employment is contingent upon acceptable results. All applicants hired will be required to be fingerprinted with successful results as a condition of continued employment.

Applicants for employment and volunteer opportunities should be aware of the City of Chandler’s policies concerning the use of drugs and alcohol. These policies have not been altered by the passage of Proposition 207. The use of recreational marijuana is a violation of the city’s Drug Free Workplace Policy. Certain positions within the city are required to submit to a pre-employment drug test. A positive result for drugs tested under the policy, including recreational marijuana, may be grounds for withdrawal of an offer of employment or volunteer opportunity. The examination process may vary if determined necessary.

The City of Chandler is committed to Equal Opportunity and Reasonable Accommodation.

The City of Chandler offers a comprehensive benefits package for full-time and some part-time positions. For more detailed information on the benefits offered, please Click Here .

Closing Date/Time: 9/29/2026 11:59 PM Arizona