Dutch Global Escalations Specialist (Security Ops)

Summary

Amazon.com Services LLC in Goodyear, AZ is seeking an Escalations Specialist for Worldwide Operations Security (WWOS) to work with customers, law enforcement and drivers to mitigate security and operational risks. The role is located at the GSOC and supports 24/7 operations across multiple regions.The position involves responding to incidents via phone, email and chat, with emphasis on customer obsession and concise communication. On-call and shift work including nights and holidays is required.#J-18808-Ljbffr

Job Description

Amazon.com Services LLC in Goodyear, AZ is seeking an Escalations Specialist for Worldwide Operations Security (WWOS) to work with customers, law enforcement and drivers to mitigate security and operational risks. The role is located at the GSOC and supports 24/7 operations across multiple regions.The position involves responding to incidents via phone, email and chat, with emphasis on customer obsession and concise communication. On-call and shift work including nights and holidays is required.#J-18808-Ljbffr