MANAGER, POLICY RESEARCH AND LIBRARY SERVICES

Job Description:

MANAGER, POLICY RESEARCH AND LIBRARY SERVICES

Description

Metro’s mission is to provide a world-class transportation system that enhances the quality of life for all who live, work, and play within LA County.

Description

Provides advanced policy, administrative, and process research and analysis to senior management and plans and manages the overall operation of the Dorothy Peyton Gray Transportation Research Library and the Transportation Museum.
Recruitment Timelines: Interviews are projected to be scheduled for the week of September 7, 2025. These dates are subject to change. We encourage you to monitor your governmentjobs.com profile and emails for the latest updates.

Examples of Duties

• Develops, plans, and manages the overall activities of Metro's Dorothy Peyton Gray Research Library and Archive
• Maintains extensive collection development resources and selects appropriate documents to ensure materials are up-to-date and readily available for library and archive patrons
• Coordinates and facilitates the development and maintenance of the Library, Archive, and Museum on-line catalog and its accessibility to staff and the public via the Internet
• Develops and maintains library website, including a bibliography of transit industry research, current event articles, and new publications acquired by the library
• Supervises the subscription and maintenance of serial publications, interlibrary loans, and a highly specialized online cataloging procedure
• Prepares special research projects requested by executive management
• Prepares, reviews, and edits complex research projects, Board reports, presentations, proposals, budget and variance reports, statistical analysis, and technical information
• Acts on behalf of the Executive Office in the absence of the Deputy Executive Officer, Policy, Research, and Library Services in leading Metro's s monthly Board agenda process
• Assists in formulating policy and procedure recommendations for Board of Directors and senior leadership
• Represents Metro Public Transportation Services Corporation (PTSC) and participates in meetings of the American Library Association, Special Library Association, and Los Angeles based cultural institutions
• Establishes policymaking, planning, and organizing guidelines of library and museum activities and staff
• Leads, plans, designs, and maintains the Dorothy Peyton Gray Transportation Research Library and Museum in coordination with Metro Departments, architectural staff, and design consultants
• Develops, implements, evaluates, and supervises the museum's on-going educational program to enhance public access and understanding of the transit collection
• Plans and implements the on-going activities of acquiring, preserving, researching, interpreting, and exhibiting a newly acquired collection of historical materials relating to Los Angeles area transit
• Oversees the museum grant budget to ensure compliance with federal regulations and develops on-going expenditure plans for resources
• Monitors contractual obligations of consultants to ensure compliance with policy guidelines during refurbishment of a facility to display historic artifact exhibits
• Designs, develops, and supervises the implementation of a web-based cataloging program that includes a complete description of artifacts, photographs, and rare materials
• Communicates and implements safety rules, policies, and procedures in support of the agency's safety vision and goals; and maintains accountability for the safety performance of all assigned employees

May be required to perform other related job duties

Minimum Qualifications

A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes:

Education

• Master's Degree in Library Science or Library and Information Science from an American Library Association (ALA) accredited institution

Experience

• Six years of relevant experience or three years of relevant supervisory-level experience as a Librarian or a combination of experience as a Research Analyst, Web Master, Records Manager, Archivist, Historian, Cataloguer, Curator, Knowledge Manager, Database Manager, Public Arts Officer, or Planner

Certifications/Licenses/Special Requirements

• A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions
  

Preferred Qualifications

Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected.

The following are the preferred qualifications:

• Experience managing and developing a multi-disciplinary research collection of contemporary and archival resources in print, digital and data formats for both employees and public use.
• Experience leading a team to develop and facilitate library and archives online access computer systems, databases, and social media.
• Experience managing library and archive research services and patron outreach programs to foster transportation information literacy.
• Experience managing and monitoring library budgets, including developing expenditure plans, tracking expenditures, and ensuring compliance with applicable financial requirements and policies.

Essential Knowledge

Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks)

• Theories, principles, and practices of public administration, public policy development and transportation planning and/or information management
• Standard and specialized reference and bibliographic sources
• Library of Congress classification system, Anglo American Cataloging Rules (AACR2), Resource Description and Access (RDA), and On-Line Computer Library Center (OCLC) cataloging system
• Research theories, principles, and techniques
• Applicable federal, state and local laws, rules and regulations governing policies, trends, and developments affecting the provision of urban mass transit
• Modern management theory and practice

Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things)

• Overseeing the operations of a research library, archive, and museum
• Developing and making available the computerized library and information systems via the web
• Classifying and cataloging library, archive and museum materials
• Conducting technical reference and bibliographic research
• Researching and analyzing information from on-line information source retrieval systems
• Communicating effectively orally and in writing
• Interacting professionally with and performing high-level research on behalf of the Board of Directors, their respective staffs, senior management, various levels of Metro employees, elected officials and outside representatives

Ability to (defined as a present competence to perform an observable behavior or produce an observable result)

• Manage grant funded research service, archives, and/or museum improvement projects
• Handle sensitive material as well as valuable and irreplaceable artifacts and ephemera
• Analyze and handle complex issues critical to achieving agency goals and objectives
• Understand, interpret and apply laws, rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements
• Make financial decisions within a budget
• Represent Metro before the public
• Manage, train, and motivate assigned staff, interns, consultants, and volunteer staff
• Read, write, speak, and understand English

Special Conditions

• This job specification is not to be construed as an exhaustive list of duties, responsibilities, or requirements
• The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job
• Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions
• This classification is at-will and the incumbent serves at the pleasure of the hiring authority when classified as an Intermittent, Emergency, Annuitant, or Temporary employee, is assigned to the Office of Inspector General (OIG) or Board Clerk's Office, and/or reporting directly to the LACMTA Board of Directors
• Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out

Working Conditions

• Typical office situation
• Close exposure to computer monitors and video screen

Physical Effort Required

• Sitting at a desk or table
• Operate a telephone or other telecommunications device and communicate through the medium
• Type and use a keyboard and mouse to perform necessary computer-based functions
• Communicating through speech in the English language required

(EH)

Metro is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status, or disability. Learn more about Metro’s Equal Employment Opportunity Program . Metro does not deny participation in the application process to anyone with prior justice system involvement, in line with Fair Chance hiring practices.

Selection Procedure

Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities.

Application Procedure

To apply, visit Metro's website at www.metro.net and complete an online Employment Application.
Computers are available to complete online Employment Applications at the following Metro locations:

METRO Headquarters, Employment Office
One Gateway Plaza
Los Angeles, CA 90012
Open: Monday through Friday, 8am-4pm
(Closed Sat & Sun)

Metro Talent Hub
8501 S. Evermont Place
Los Angeles, CA 90044
Open: Monday through Friday, 9am-5pm
(Closed Sat & Sun)

East Los Angeles Customer Center
4501 B Whittier Blvd
Los Angeles, CA 90022
Open: Tuesday through Saturday, 10am to 6pm
(Closed Sun & Mon)

Wilshire/Vermont Customer Center
3183 Wilshire Blvd, Ste 174
Los Angeles, CA 90010
Open: Monday through Friday, 10am-6pm
(Closed Sat & Sun)

Rosa Parks Customer Center
Willowbrook/Rosa Parks Station
11720 Wilmington Ave
Los Angeles, CA 90059
Open: Monday through Friday, 6am to 6:30pm
(Closed Sat & Sun)

Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro.

All completed online Employment Applications must be received by 5:00 p.m. on the closing date. Late applications will not be considered.

*Open to the public and all Metro employees

This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.

*Please refer to the applicable benefit type (Regular or Temporary)*

BENEFITS FOR REGULAR EMPLOYEES

Benefits cover probationary or regular full-time (working at least 40 hrs/week) employees of Metro.

We offer a range of high-quality medical, dental and vision plan options as well as health care spending accounts for you and your family. Metro will cover a significant portion of your health care premiums.

Medical/Dental/Vision Plan - Employee has the choice of 3 separate medical plans and 3 dental plans. A separate vision plan is included in each medical plan.

Group Life Insurance - PTSC pays for an amount equal to your annual salary, rounded up to the nearest $1,000. Minimum amount of life insurance is $30,000.

Accidental Death & Dismemberment Insurance - PTSC provides $50,000 coverage for each employee. Additional voluntary coverage in amounts up to $500,000 is available at favorable premium rates.

Long-Term Disability Insurance - 100% employer paid. Provides employees with a minimum income of 60% of earnings after six months of disability. Buy up or buy down options available.

Holidays - 12 days a year: New Year's Day, Martin Luther King, Jr. Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Veterans' Day, Cesar E Chavez, Juneteenth,Thanksgiving Day, Day After Thanksgiving, and Christmas Day.

Time off with Pay (TOWP) - Compensates employees who are on approved absence from work for reasons such as illness, injury, medical and dental appointments, personal business, vacation, or observance of (a) religious holiday.
Years of Service Annual Accrual
Hire date - 5 years 20 days
Beginning of 6th - 10th year 25 days
Beginning of 11th - 15th year 30 days
Beginning of 16th + years 35 days

Pension Plan - PTSC retirement plan is the Public Employees' Retirement System (PERS). Vesting is five (5) years. Minimum retirement age is 52, based on the 2% at 62 formula.

Other Benefits: Transportation passes for employees and/or eligible dependents; Medicare; Tuition reimbursement; credit union membership; SDI; Deferred Compensation Plan; 401(K) Thrift plan; EAP; Medical and Dependent Care Flexible Spending Accounts; Flexible work schedules; and Jury Duty Pay.

BENEFITS FOR TEMPORARY EMPLOYEES

Temporary (Contingent) employees are eligible for the following benefits only:

• Kaiser medical insurance
• Public Pension Plan
• 457/401K Plan
• Flex Spending
• Paid Sick Time
• Fare Media
• Rideshare Subsidies
• Metro One Fitness membership

For more information on the Benefits Enrollment for Contingent Employees, please visit LA Metro’s Pension & Benefits website at benefits.metro.net

Closing Date/Time: 8/25/2026 5:00 PM Pacific

Salary:

$109,470.40 - $164,195.20 Annually