TECHNOLOGY AND INNOVATION DIRECTOR

Job Description:

TECHNOLOGY AND INNOVATION DIRECTOR

Description

General Description

The Technology and Innovation Director (TID) supports the County and its partners by providing effective leadership of information technology resources that maintain stable, dependable business applications, as well as an information technology environment that ensures efficient delivery of service to supported entities and the public. The TID also provides strategic leadership to the County and its partners, focusing more on enterprise, strategic efforts. The TID focuses on the people, processes, projects, and technology as a seamless system designed to achieve the mutual interests of the entire system. The TID reports to the County Manager’s Office and serves as the primary advisor on all technology initiatives that are most relevant to the county goals and evolving needs, as well as evaluates their impact on work processes. Performs work with independent judgement. Oversees assigned departments and operations, develops courses of action and recommendations.

Essential Functions

• Provides leadership, management, and strategic direction to the County and its partners, ensuring that their priorities are aligned with the overall goals of the entity. Exercises authority regarding all hardware, software, and services utilized by the County and its partners.
• Develops enterprise-wide strategic and multiyear action plans, and financial forecasts in the furtherance of these objectives.
• Develops and implements policies/programs for the procurement and use of technology hardware, software, and services.
• Provides supervision, guidance, training, and motivation to assigned personnel; determines and coordinates work procedures and schedules; assigns, monitors and reviews work; evaluates performance, and initiates corrective action, as needed.
• Serves as the primary technical advisor proposing short-term and long-term solutions to technology management needs/issues relating to systems, equipment or services. Carries out management direction as given.
• Collaborates, coordinates and communicates with the County and its partner’s management regarding their business needs and emerging technology expectations. Facilitates the decision-making processes and prioritization of IT projects amongst entities.
• Works closely with organizational decision makers to identify, recommend, develop, implement, and support cost-effective hardware and software solutions for the organizations assigned providing direction for strategic, budgetary, and operational plans for equipment, software programs, and services.
• Ensures appropriate cybersecurity program is established and functional, including tested disaster recovery protocols are in place.
• Identifies and implements collaborative initiatives with other agencies to promote strategic endeavors and the effective/efficient provision of services.
• Train and cross-train all department staff to increase department knowledge, build redundancy for absences/emergencies, and plan for advancement and succession. Must set the bar high for customer-oriented, collaborative culture.
• Prepares and presents the Department’s annual budget and assures continued compliance with the parameters of the adopted budget.
• Interacts and effectively communicates with various groups and individuals such as County Manager, Board of County Commissioners, Constitutional Officers, other County employees, various other Local, State and Federal agencies, personnel in other jurisdictions, vendors, consultants, contractors, business/property owners and citizens.
• Must have project management experience and proven abilities to facilitate multidisciplinary project teams in accomplishing strategic goals.
• Supervises professional staff; supervisory duties include instructing, assigning, reviewing, and planning work of others; maintaining standards; coordinating activities; allocating personnel; selecting new employees; acting on employee problems; evaluating employee performance; recommending employee promotions, transfers, discipline and/or discharge.
• Reviews the work of subordinate staff for completeness and accuracy; evaluates and makes recommendations as appropriate; offers advice and assistance as needed.
• Attends required meetings, conferences, training courses and seminars to maintain knowledge of industry trends, and technology.
• Performs a variety of routine administrative duties, as well as administrative duties assigned or delegated by the County Manager’s Office.
• May operate a vehicle and variety of equipment, which may include a computer, printer, telephone, calculator, copier, fax machine, other office equipment.
• Attends and remains at work regularly and adheres to policies and procedures regarding absenteeism and tardiness. Provides adequate notice to higher management with respect to vacation time and leave requests.
• Performs other duties as required.
• In accordance with Policy 8.10, All employees of Nassau County may be required to work in your current role or any role as necessary before, during or after an Emergency.

Minimum Education & Experience

Requires a Bachelor’s Degree in Information Systems, Computer Science/Engineering, or other quantitative undergraduate discipline and Minimum of five (5) years of professional experience in information technology, with three (3) years of direct personnel management and at least three (3) of which are in a senior leadership role or a combination of education, training and experience that provides the required knowledge, skills, and abilities. Certification as Government Chief Information Officer preferred. Requires a valid State Driver’s License.

Knowledge, Skills & Abilities

• Knowledge in the methods, policies and procedures of the Department and County pertaining to specific duties of the Technology and Innovation Director.
• Knowledge of computer center operations, terminology and procedures.
• General knowledge of business practices and procedures, as well as management principles.
• Ability to prepare and update procedures and policies.
• Strong ability to work in a team environment.
• Familiarity with Florida’s open records and sunshine laws.
• Excellent managerial and leadership skills are required as well as exceptional oral and written communication skills. Strong ability to lead and motivate, as well as a solid understanding of local government.
• Employee development and performance management skills.
• Excellent analytical thinker and problem solver.
• Knowledge of local, state and federal requirements as they pertain to the position.
• Knowledge of administrative principles involving developing, coordinating and supervising a wide range of activities.
• Ability to ensure Department and County compliance with policies, laws and regulations.
• Ability to control the activities of the Department through effective supervision.
• Knowledge of administrative principles involved in developing, coordinating and supervising various programs and related activities.
• Ability to offer instruction advice to subordinates regarding Departmental policies, methods and regulations.
• Ability to perform employee evaluations and to make recommendations based on results.
• Ability to plan, organize and prioritize daily assignments and work activities.
• Ability to learn and utilize new skills and information to improve job performance and efficiency.
• Ability to make public presentations.
• Ability to compile, organize and utilize various financial information necessary in the preparation of Departmental budgets; knows how to monitor the Department budget.
• Ability to exercise leadership in a team-based management environment.
• Ability to facilitate teams and work groups in the resolution of issues and realization of goals and objectives.
• Ability to establish and maintain effective working relationships with co-workers, elected officials, community interest groups and the general public.
• Ability to maintain confidentiality as required.
• Ability to offer training and assistance to co-workers, subordinates and employees of other departments as required.
• Ability to react calmly and quickly in emergency situations.

ESSENTIAL PHYSICAL SKILLS:

• Tasks may require extended periods of time at a keyboard or workstation.
• Stooping
• Sitting
• Kneeling
• Bending
• Crouching
• Reaching
• Standing
• Walking
• Lifting and carrying up to 10 lbs.
• Pushing and pulling

(Reasonable accommodations will be made for otherwise qualified individuals with a disability)

Work Environment

• Works inside in an office environment.

ADDITIONAL INFORMATION:

Incomplete applications will not be considered. Applications will continue to be received until the listed closing date or the position is filled, whichever is earliest. Submission of an application does not guarantee the applicant an interview. Applicants will be subject to a criminal background check.
Nassau County is an Equal Opportunity Employer and a Drug Free Workplace. Nassau County values the service veterans and their family members have given to our country and that the County supports the hiring of returning service members, military spouses, and their family members as such this position is eligible for Veterans’ Preference in accordance with applicable laws.
The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, environmental conditions, or qualifications required of employees assigned to this position. This position may be required to work in a safety sensitive capacity at any time based on emergency declaration or other operational need. Nassau County reserves the right to edit or re-write this job description at any time.

An organization is only as good as the people it employs. To attract and retain the best team possible, the Nassau County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.

BOCC-Contributed Benefits

• Medical & Prescription Drugs Benefits
• Health Savings Account (HSA) Contributions with a Qualified Plan
• Florida Retirement System
• Employee Assistance Program
• Tuition Assistance Program

Optional Benefits

• Dental
• Vision
• Life & AD&D
• Supplemental & Dependent Life & AD&D Insurance
• Long Term Disability
• Voluntary Benefits Offered By Aflac and/or Colonial
• 457(b) Deferred Compensation Program
• Roth IRA

NOTE: For detailed information regarding available benefits click here.

FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. Employees are required to contribute 3% of their salary per Florida Statute.

TUITION ASSISTANCE PROGRAM The County may provide tuition assistance to cover the cost of tuition and books to County employees requesting tuition reimbursement for courses at an accredited college or university which are applicable to the employee's field of work and/or are of such nature to directly prepare employees for positions of greater responsibility within the County. Contact the Human Resources Office for additional details.

HOLIDAYS The following, as well as any other days the BOCC may declare, are designated as official holidays for County Employees:

New Year's Day
Martin Luther King, Jr. Day
Presidents Day
Good Friday
Memorial Day
Juneteenth
Independence Day
Labor Day
Veterans Day
Thanksgiving Day
The Day After Thanksgiving
Christmas Eve
Christmas Day

PTO LEAVE All full-time employees shall accrue Paid Time Off (PTO) Leave in accordance with the following formula:

Years of Employment Hours Per Year
0 through the end of the 4th year 180
5 years through the end of the 10th year 200
11 years through the end of the 15th year 220
16 years and over 240

For additional information please view Nassau County's Policies & Procedures .

Salary:

$105,832.34 - $161,037.04 Annually