Senior Federal Travel Specialist (49)

Summary

Providing expert travel assistance, the full-time Senior Federal Travel Help Desk Specialist will support NASA's travel programs remotely, serving as a primary contact for travelers and resolving complex travel issues throughout the travel lifecycle.Key responsibilitiesOffer travel policy and regulatory guidance, including NASA directives and federal travel regulationsManage help desk operations and provide travel authorization and voucher supportAssist in process improvement efforts, including job aid development and training materialsRequired qualificationsBachelor's degree or equivalent combination of education and federal travel experienceFour or more years of experience supporting federal government travel programsComprehensive knowledge of Federal Travel Regulation (FTR)Experience with NASA travel management systems and financial processesProficiency in Microsoft Office Suite and help desk ticketing systems

Job Description

Providing expert travel assistance, the full-time Senior Federal Travel Help Desk Specialist will support NASA's travel programs remotely, serving as a primary contact for travelers and resolving complex travel issues throughout the travel lifecycle.Key responsibilitiesOffer travel policy and regulatory guidance, including NASA directives and federal travel regulationsManage help desk operations and provide travel authorization and voucher supportAssist in process improvement efforts, including job aid development and training materialsRequired qualificationsBachelor's degree or equivalent combination of education and federal travel experienceFour or more years of experience supporting federal government travel programsComprehensive knowledge of Federal Travel Regulation (FTR)Experience with NASA travel management systems and financial processesProficiency in Microsoft Office Suite and help desk ticketing systems