Revenue Protection Supervisor

Job Description:

Revenue Protection Supervisor

Description

Marketing Statement

Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program.

Job Summary

Salary Information

This is a BART Police Management Association (BPMA) represented position.
Salary: $11,350 (Step 1) / monthly to $13,171 (Step 4) / monthly
Note: The starting salary will be at Step 1.

Effective July 1, 2026, the salary will be:

Salary: $11,577 (Step 1) / monthly to $13,435 (Step 4) / monthly

Who May Apply

All current BART employees and qualified individuals who are not yet BART employees.

Note: BART Police Department employees will receive first consideration during the selection process.

Reports To

Deputy Police Chief or designee.

Days Off

As assigned. Note: Must be willing to do shift work with varied days off and weekends.

Department

BART Police Department is a progressive agency and has been on the forefront - and in some cases the model approach to training in the areas of fair and impartial policing, bias-based policing, crisis intervention, cultural competence training, and de-escalation training. The mission of the BART Police Department is to ensure a safe environment within our transit system, reduce crime through a highly visible police presence, and proactive enforcement of the law, and to promote public confidence by working in partnership with our stakeholders and the communities we serve.

Current Assignment

The San Francisco Bay Area Rapid Transit District (BART) is seeking a highly motivated and experienced leader to serve as a Revenue Protection Supervisor within the BART Police Department. This position plays a critical role in safeguarding District revenue, overseeing the secure collection and transportation of cash assets, and ensuring the safety of personnel engaged in cash handling operations throughout the BART system.

The Revenue Protection Supervisor leads and supervises Revenue Protection Guards responsible for protecting District cash handling operations at stations, the Cash Handling Building, and during transport activities. The incumbent is responsible for operational planning, personnel management, policy implementation, incident response, training coordination, and maintaining strong partnerships with Treasury, Operations, and Police Department leadership.

The ideal candidate is a decisive and collaborative leader who combines strong supervisory skills with operational expertise in security, protective services, cash handling operations, or revenue protection environments. They possess excellent judgment, remain calm under pressure, and are committed to maintaining the highest standards of safety, accountability, and service.

The most qualified candidates for this position will have highly developed competencies in the following areas, which will be reinforced with related work experience and will be clearly articulated during the selection process:

• Leadership & Supervision - Leading, coaching, and developing staff while managing schedules, staffing, and operational performance.
• Operational Planning & Coordination - Organizing and directing revenue protection operations while balancing multiple priorities in a dynamic environment.
• Security & Risk Management - Assessing risks, conducting investigations, and responding effectively to incidents and emergencies.
• Communication & Collaboration - Building productive relationships and communicating effectively with employees, management, partner agencies, and the public.
• Critical Thinking & Decision-Making - Analyzing complex situations, solving problems, and exercising sound judgment under pressure.
• Training & Employee Development - Supporting workforce development, operational readiness, and continuous professional growth.

Other Requirements:

• Must have Certification in Firearms and Arrest Training.
• Must be at least 21 years old at appointment.
• Must pass an 832 Penal Code (arrest/control) and firearms course, as well as qualify every six months at Department range programs.

Application & Selection Process
All applicants must apply online at www.bart.gov/jobs. Applications must be completed in full and include all requested information, including dates of employment, positions held, hours worked, and a detailed description of duties performed.

Applicants may attach a resume to provide supplemental information; however, the resume does not substitute for completing the application form in its entirety. Only information included in the application at the time of submission will be used to determine whether applicants meet the minimum qualifications for the position. All application materials must be submitted by the closing date and time listed on the job announcement. Applications received after the closing deadline will not be considered.

Applicants who require assistance with the online application process may contact the Talent Acquisition Division at (510) 464-6112 or [email protected] .

The selection process will include the following phases:

Phase 1: Minimum Qualification Screening

Phase 2: Oral Board Interview

Phase 3: Chief's Interview (or designee)

Phase 4: Investigative Background Check

Note: Priority selection will be given to BART Police employees.

All applications will be reviewed by the Talent Acquisition Division to determine whether applicants meet the established Minimum Qualifications (MQs). Applicants who meet the MQs may be referred to the hiring department for further evaluation as part of the selection process.

** Please note that the entire selection process may take several months to complete. **

The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as requested and/or required by law, including those establishing his/her right to work in the U. S.; pass a pre-employment medical examination which includes a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include an extensive background check and successful completion of a polygraph exam. (Does not apply to current full-time BART Police Department employees unless specific job requires additional evaluations).

If selected to proceed in the background investigative phase of the process, you will be asked to provide some essential documents. The following are some of the documents you may be asked to provide naturalization/citizenship papers, birth certificates, school transcripts, proof of selective service (men only), DMV driving history documents, proof of automobile insurance, marriage or divorce certificates (if applicable), and POST certificates (if applicable).

The selection process for this position will be in accordance with the applicable collective bargaining agreement.

Unsuccessful applicants may re-apply online by visiting our website at www.bart.gov/jobs for a listing of open positions.

Examples of Duties

Plans, organizes, and supervises Revenue Protection Guards responsible for protecting District cash and the Treasury personnel who transport, handle, collect and stock the cash.

Reviews and evaluates the performance of Revenue Protection staff and administers and documents disciplinary actions as required; approves leave requests and adjusts schedules to ensure adequate coverage.

Advises Revenue Protection Guards on methods and procedures of revenue protection and implements changes to operating procedures as necessary.

Ensures all rules, policies, regulations, orders, and laws applicable to the Revenue Protection group are followed and works with Police Department command staff to address major issues.

Conducts first-line investigations of a various types of incidents and involves other Police Department and/or District staff as needed.

Serves as liaison for the Police Department with other divisions, departments, and outside agencies, including providing for all needed coordination with the Treasury Department.

Coordinates with training staff to provide appropriate training and development for subordinates.

Handles and responds to inquiries and complaints from the community and/or other District departments.

Performs related duties as assigned.

Minimum Qualifications

EITHER

Experience :
Current employment and a minimum of two (2) years of full-time experience as a Revenue Protection Guard with the San Francisco Bay Area Rapid Transit District.

OR

Education :
Possession of a high school diploma, GED or recognized equivalent.

Experience :
The equivalent of four (4) years of full-time experience in security and protective services, which included at least two (2) years of lead experience.

Other Requirements :

• Must have Certification in Firearms and Arrest Training.
• Must be able to pass a background investigation, including psychiatric examination, fingerprinting and polygraph.
• Must possess physical strength and ability to subdue and apprehend persons attacking the treasury crew or vehicles.
• Must be at least 21 years old at appointment.
• Must pass an 832 Penal Code (arrest/control) and firearms course, as well as qualify every six months at Department range programs.
• Must be able to work various shifts, weekends, holidays, and overtime.

Knowledge and Skills

Knowledge of :

• Principles, practices, techniques, and equipment of revenue collection and protection services and activities.
• Principles and practices of supervision, including work assignment, review, training, and motivation.
• Locations and characteristics of District stations, fare collection, cash handling and related facilities and devices.
• Legally required conditions for drawing and using firearms.
• Operation, cleaning, maintenance, and safe handling of firearms.
• Techniques for observation and surveillance on security assessments.
• Conditions under which to initiate emergency action.
• Procedures and terminology for radio and telephone police communications.

Skill in :

• Planning, organizing, assigning, directing, reviewing, and evaluating the work of assigned staff.
• Training and motivating personnel.
• Implementing, and interpreting policies, procedures, goals, objectives, and work standards.
• Analyzing problems, evaluating alternatives, and recommending solutions.
• Exercising initiative and independent judgment within established guidelines.
• Observing people and activity to assess security conditions.
• Operating firearms accurately and responsibly.
• Dealing tactfully and authoritatively with patrons and the general public, including hostile, abusive, and disorderly people.
• Remaining calm and making rational decisions in dangerous/emergency situations.
• Operating alarm and security systems, radios, videos, and telephones.
• Reading maps and planning and varying transport routes for security.
• Operating motor vehicles safely, including armored trucks, transport vans and semi-tractor trailers.
• Keeping records and writing reports.

Equal Employment Opportunity GroupBox1

The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws.

The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at [email protected] .

Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs .

The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification.

Highlights

• Medical Coverage (or $350/month if opted out)
• Dental Coverage
• Vision Insurance (Basic and Enhanced Plans Available)
• Retirement Plan through the CA Public Employees’ Retirement System (CalPERS)
  • 2% @ 55 (Miscellaneous Members - Classic)
  • 2% @ 62 (Miscellaneous Members - PEPRA)
  • Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details)
• Money Purchase Pension Plan (in-lieu of participating in Social Security tax)
  • 6.65% employer contribution up to annual maximum of $1,868.65
• Deferred Compensation & Roth 457
• Sick Leave Accruals (12 days per year)
• Vacation Accruals (3-6 weeks based on time worked w/ the District)
• Holidays: 10 observed holidays and 3 floating holidays
• Life Insurance may be available through employee union
• Survivor Benefits through BART
• Short-Term and Long-Term Disability Insurance may be available through employee union
• Flexible Spending Accounts: Health and Dependent Care
• Commuter Benefits
• Free BART Passes for BART employees and eligible family members.

Closing Date/Time: 7/19/2026 11:59 PM Pacific

Salary:

$136,200.00 - $158,052.00 Annually