MEDICAL CASE WORKER II

Job Description:

MEDICAL CASE WORKER II

Description

Position/Program Information

APPLICATION FILING PERIOD
The application filing period will begin on June 26, 2026, at 12:00 P.M. (PT) - Continuous. We will keep accepting applications until the position is filled. The application window may close unexpectedly once we have enough qualified candidates.

TYPE OF RECRUITMENT:
We encourage applications from anyone

EXAM NUMBER
Y9002U
Correctional Health Services - 20% Recruitment and Retention Bonus
The County of Los Angeles is currently offering up to 20% bonus for full-time Medical Case Worker II positions hired by Correctional Health Services and working on-site in a designated facility to meet critical healthcare needs for the uniquely underserved jail population.

NO OUT-OF-CLASS EXPERIENCE OR WITHHOLDS ARE ALLOWED FOR THIS EXAMINATION.

Why Work for the Los Angeles County's Department of Health Services?
Our department is the second largest municipal health system in the nation. Through its coordinated system of 25 health centers and four acute hospitals and expanded network of community partner clinics - DHS annually provides direct care for 600,000 outstanding patients, employs over 23,000 staff, and has an annual budget of over $6.9 billion.

Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a meaningful role in connecting vulnerable populations, including those released from correctional and institutional settings, to supportive housing.

For additional information regarding DHS please visit www.dhs.lacounty.gov .

Check Out Our Outstanding Benefits!

Los Angeles County offers one of the strongest public sector benefits packages in the nation.

• Flexible Benefit Plans - Benefits may be purchased using tax-free County contribution of an additional 14.5%-17% of the employee's monthly salary.
• Robust Retirement Packages - Contributory-defined benefit plan; optional tax-deferred income plans that may include a County matching contribution up to 4% of employee's salary.
• Generous Parental and Family Leave Benefits
• Ridesharing, Parking, and Transit Benefits
• 13 paid holidays per year

Click here for more details on employee benefits.
Mission:
To advance the health of our patients and our communities by providing extraordinary care.
Definition:
For information about the specific classification standards for this position, please visit the following link:
https://www.governmentjobs.com/careers/lacounty/classspecs/1066022?keywords=medical%20case%20worker%20II&pagetype=classSpecifications

Essential Job Functions

Essential Job Functions:

• Interviews patients, family members, and friends, to acquire information about home environment, and family relationships that may have a bearing on the patient's medical and mental health, treatment, and recovery.
• Uses environmental data on medical/mental health to recommend efficient services for each patient.
• Performs a variety of direct services such as assessing the adequacy of home support, assisting patients and families in arranging for and accepting nursing home care and extended care facilities, and placing homeless patients in temporary or permanent housing.
• Makes referrals to and works with various public and private health, mental health, or other agencies such as the Department of Public Social Services, Department of Children and Family Services, Legal Aid, Public Health Department, Free Clinics, Planned Parenthood organizations, Family Service Agencies, and Community Service Centers to resolve patient's personal and social problems.
• Places patients suffering from mental or emotional disorders in board and care homes, intermediate care homes, and residential facilities depending upon psychiatric reports and personal interviews with patients.
• Counsels patients in health clinics regarding family planning and related problems, and makes referrals where vital for therapeutic abortions, tubal ligations, and vasectomies.
• Keeps advised on community health and welfare resources and the variety of programs offered by each.
• Serves as a trainer to new hires as needed.

Requirements

REQUIREMENTS TO QUALIFY:

One year of experience as a Medical Case Worker I * - OR - A Bachelor's degree** from an accredited college or university and one year of professional*** casework experience interviewing, counseling, and assisting patients/clients with social problems.

LICENSE:

A valid California Class C Driver License or the ability to use an alternative method of transportation when needed to carry out job related essential functions.

PHYSICAL CLASS 2 - Light. This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.

DESIRABLE QUALIFICATIONS:

Additional points will be awarded for professional casework experience interviewing, counseling, and assisting patients/clients with social problems experience beyond the Requirements.

SPECIAL REQUIREMENT INFORMATION:

*Applicant must hold or have held the payroll title of Medical Case Worker I ; Medical Case Worker I is defined as: under close direction of the professional staff, functions as a member of a multidisciplinary medical or psychiatric team, providing services to patients and clients in hospitals, clinics, rehabilitation, residential, or health care facilities.
**To receive credit for your education, include a legible copy of your official diploma, official transcript, or letter/certificate from an accredited institution within seven (7) calendar days of filing your application to the exam analyst Teresa Ruocco, at [email protected] . The document should show the date the degree was conferred and be in English. If not in English, then translation is required. International degrees must be evaluated for equivalency to U.S. standards if not listed in the International Handbook of Universities or World Higher Education Database. For more information on our standards for educational documents, please visit: https://file.lacounty.gov/SDSInter/dhr/070812_PPG123.pdf
Unofficial transcripts will not be accepted to meet the educational requirement.

***Professional casework experience is defined as a member of a medical or psychiatric multidisciplinary team, providing services to patients and clients in hospitals, clinics, rehabilitation, residential, or health care facilities.

We do not accept password-protected documents. Ensure documents are unlocked before attaching to your application or sending to the exam analyst.

Additional Information

EXAMINATION CONTENT:

This examination will consist of an evaluation of education, experience, desirable qualifications, and a supplemental questionnaire based upon your application information, weighted 100%.

Applicants must receive a passing score of 70% or higher on the assessment to be placed on the eligible register.
ELIGIBILITY and VACANCY INFORMATION:
Applicants who passed the assessment are placed on a list in the order of their score group for a period of twelve (12) months. Applications will be processed as they are received and added to the list accordingly. We will use this list to fill vacancies in the Department of Health Services as they occur.

AVAILABLE SHIFTS:

Appointees may be required to work any shift, including evenings, nights, weekends and holidays.

NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS.
APPLICATION AND FILING INFORMATION:
We only accept applications filed online. Applications submitted by U.S. mail, fax, or in person are not accepted. Apply online by clicking on the green "Apply" button at the top right of this posting. This website can also be used to get application status updates.

Please fill out the application completely. Provide relevant job experience including employer's name and address, job title, beginning and ending dates, number of hours worked per week, and description of work performed.

We may verify information included in the application at any point during the examination and hiring process, including after an appointment has been made. Falsification of information could result in refusal of application or rescission of appointment. Copying verbiage from the Requirements or class specification as your work experience will not be sufficient to demonstrate meeting the requirements. Doing so may result in an incomplete application and may lead to disqualification. Comments such as “See Resume” or referencing other unsolicited materials/documents will not be considered a response.

We will send notifications to the email address provided on the application, so it is important that you provide a valid email address. If you choose to unsubscribe or opt out from receiving our emails, it is possible to view notices by logging into governmentjobs.com and checking the profile inbox. It is every applicant's responsibility to take steps to view correspondence, and we will not consider claims of missing notices to be a valid reason for re-scheduling an exam part. Register the below domains as approved senders to prevent email notifications from being filtered as spam/junk mail.

• [email protected]
• [email protected]

SOCIAL SECURITY NUMBER
Federal law requires that all employed persons have a Social Security Number, so include yours when applying.
COMPUTER AND INTERNET ACCESS
For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Please refer to their website for updated information https://lacountylibrary.org/library-locator .
NO SHARING OF USER ID, E-MAIL, AND PASSWORD:
All applicants must file their application using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record.
ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI):
The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. Our department is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.

Department Contact Name:Teresa Ruocco, Exam Analyst
Department Contact Phone: (213) 288-7000

Department Contact Email: [email protected]

California Relay Services Phone: (800) 735-2922

Teletype Phone: (800) 899-4099

For detailed information, please click here

Salary:

$61,675.68 - $83,105.52 Annually