Family Self-Sufficiency/Homeownership Coordinator

Job Description:

Family Self-Sufficiency/Homeownership Coordinator

Description

Job Summary

Rate of Pay: Range 15/Steps 1-8, $23.26 - $28.61

Schedule: Monday - Friday, 8:00am - 5:00pm

About the Position:

This position offers a dynamic work environment with a variety of daily responsibilities and opportunities to serve the residents of Mohave County. The Community Services Department is a collaborative, supportive, and is team-oriented, with a focus on professionalism, accountability, and providing quality public service.

• Travel is required throughout Mohave County in a county provided vehicle
• Will have extensive contact and engagement with the public
• Facilitate and lead meetings with the public

The Ideal Candidate Will:

• Communicate with empathy, professionalism, and tact.
• Effectively engage with individuals from diverse backgrounds in a clear and respectful manner.
• Establish and maintain appropriate standards while communicating expectations and promoting accountability.
• Foster positive working relationships through respectful and professional interactions.
• Be comfortable working in a fast-paced environment while balancing a variety of responsibilities.

Proud to Offer:
Paid Time Off (PTO):

• 10 Paid Holidays.
• 1 Floating Holiday.
• End of Year PTO Buyback (optional).

Retirement Benefits:

• Enrollment in Arizona State Retirement System (ASRS).
  • Contribution rate of 11.98% with 100% Employer Match starting on first day.
• Deferred Compensations Programs (optional)

Comprehensive Wellness Program:

• Low-cost, high-value health care plans for you and your family that include Medical, Dental, Vision.
• 24/7 Virtual Care including Onsite Health Screening Events
• Marketplace Discounts
• Onsite Gyms or Gym Membership Stipend
• Employee Assistance Program
• Employee Wellness Program
• Basic Life, Supplemental Life/AD&D Insurances with additional voluntary benefits include Accident, Critical Illness, and Hospital Indemnity Plans.
• Health Savings Account (HSA) or Flexible Spending Accounts (FSA-includes Dependent Care).

Essential Job Functions

• Plans, coordinates, implements, and monitors the Family Self-Sufficiency (FSS) and Homeownership Programs to assist families become economically self-sufficient and prepare for homeownership.
• Trains and monitors staff as assigned.
• Explains self-sufficiency program procedures for Housing Authority participants including regulations, processes and time frames.
• Interviews participants and conducts a comprehensive assessment of their needs and level of functioning. Performs eligibility examinations, re-examinations, verifications of changes in household composition and/or income changes, recalculations and verification of rent calculations and provides participants notification of determinations.
• Establishes case plans. Develops schedules of and timetables for provision of services.
• Monitors participant progress on an on-going basis. Maintains client case files and other related documents noting and documenting accurate, up-to-date information of program activities and participant status.
• Confers with and counsels’ participants of the assigned caseload.
• Establishes on-going effective working relationships with provider agencies including HUD, Arizona Department of Housing and other funding agencies and non-profits.
• Terminates services when case objectives have been obtained.
• Refers participants to special community resource agencies as needed.
• Organizes and participates in meetings with coordinating committees.
• Investigates violations and counsels clients who are not in compliance with self-sufficiency program requirements.
• Assists with grant writing and the monitoring of grant-funded programs which benefit low- and moderate-income individuals.
• Prepares reports and summaries of participant data.
• Performs a variety of clerical tasks to include, but not limited to: scheduling appointments; answering phones; utilizing computer keyboard to perform tasks such as inputting data and utilizing word processing; responding to or routing inquiries; referring and directing participants to appropriate agencies; assembling materials in preparation of interviews and investigations; completing and processing of forms and other documents; organizing information, records and other related documents; and filing.

Minimum Qualifications

• Associates Degree from an accredited university or college in human resources, business administration, public administration, industrial relations or a closely related field.
• Four (4) years of progressively responsible experience involved in the provision of housing assistance services, which includes interviewing, investigating and public contact work relating to the collection of financial status information and determinations of eligibility for local, State or Federally mandated programs.
• OR any equivalent combination of education, experience, and training which provides the required knowledge, skills and abilities will be considered in meeting the minimum qualifications.

Knowledge, Skills & Abilities

• Rules, regulations and policies affecting participant self-sufficiency requirements as related to housing programs or other state and federal programs.
• Basic human needs, personalities and behaviors, and sources of family conflict.
• Case management, including establishing and maintaining controls over case plans, schedules, timetables, priorities, agendas, and counseling techniques to elicit necessary information from participants.
• Public social service agencies and community resources available to participants.
• Federally funded grant programs such as Section 8 Housing, Neighborhood Stabilization Program (NSP), Supportive Housing Program (SHP), HOME Housing grants, Community Development Block Grant (CDBG), or other federally or state funded grants that benefit low- and moderate-income people.
• Credit counseling and mortgage finance.
• Communicating and maintaining professionalism with the public, co-workers and work contacts.
• Department policies, rules and procedures

• Operating a variety of office equipment to include: computer keyboard, fax transmittal, and copiers
• Customer service and program implementation skills.
• Observe and monitor participant's behavior to determine compliance with prescribed standards.
• Interview and investigate an individuals' financial background.
• Make decisions in accordance with established policies and regulations.
• Understand, interpret and apply pertinent federal, state and local rules, regulations, procedures and policies regarding self-sufficiency programs to include departmental procedures and regulations effectively.
• Present program information and requirements clearly and concisely to groups and individuals and to explain policies, procedures and regulations effectively.
• Analyze situations and determine appropriate or alternative actions.
• Maintain confidentiality and work independently.
• Understand and grasp ideas quickly and follow instructions with initiative and exercise good judgement.
• Perform basic mathematical computations accurately.
• Organize workload to ensure determinations are made on a timely basis.
• Communicate clearly and concisely, both orally and in writing.
• Maintain accurate and up-to-date records and documentation.
• Establish and maintain cooperative working relationships with those contacted in the course of work.
• Comply with Mohave County Policies and Procedures and Department Regulations.
• Perform the essential functions of the job specifications with or without a reasonable accommodation

Mohave County has an extensive benefits package with exceptional health, wellness, and work/life balance offerings, financial & retirement benefits, comprehensive leave program, and more.
Check out our Benefits Guide for full details!

Closing Date/Time: 7/12/2026 5:00 PM Arizona

Salary:

$48,380.80 - $59,508.80 Annually